Patient group

Are you interested in finding out more about Boothstown Medical Centre?

Would you like to influence the development of local services?

The Medical Centre has a Patient Participation Group, so why not come along to discuss your ideas and hear about any planned changes.

We welcome all age groups, so if you would like to come along to a meeting, or if you have any queries with regard to the Patient Participation Group, then please either contact the PPG group:

• By email at ppg.boothst@nhs.net
• or complete the online form below

Patients are welcome to share their non-personal issues, suggestions and constructive feedback concerning the practice via the above email address, please do not include any personal details.

Any issues, suggestions and constructive feedback raised with be discussed at our quarterly PPG meeting, which is attended by PPG members and the a representative of the Practice Team

All patients may join in our meetings and informal discussions or alternatively.

Detail of the Practices complaints procedure can be found here

You can leave a review about the practice on the NHS choices website:  Leave a review – Boothstown Medical Centre – NHS (www.nhs.uk)

PPG meeting minutes

PPG Terms of Reference

• Contribute to practice decision-making and will consult on service development and provision.
• Provide feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary.
• Serve as a ‘safety valve’ for dealing with grumbles and complaints about the practice – representing patients but also helping them to understand the practice’s viewpoint.
• Collect patient opinions and experiences to help the Practice evaluate its services.
• Assist the Practice and its patients by arranging voluntary group / support within the Community / Practice.
• Communicate information about the Community that may affect healthcare.
• Encourage patients to give a voice in the organisation of their care.
• Promote good health and higher levels of health literacy by encouraging and supporting activities within the Practice and promoting preventative medicine.
• Influence the provision of secondary healthcare and social care locally.
• Give feedback to Wigan CCG on consultations and at focus groups etc.
• Liaise with other PPGs in the locality by having a representative attend the PPG network meetings, TABA, Patients’ Forum etc.